Privacy Policy

Last updated: July 24, 2026

Northern Applicators Corp. respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights.

1. Who we are

Northern Applicators Corp. ("Northern Applicators," "we," "our," "us") is a Minnesota corporation located at 3501 Broadway St NE, Minneapolis, MN 55413. We operate this site and sell products under the TruCoat, AeroSpec, Dockline, and TR1 brands.

2. Information we collect

Information you give us directly

When you shop, contact us, or create a trade account, we collect:

Name, company name, job title
Shipping and billing addresses
Email address and phone number
Payment information (processed by our payment processor; we do not store full card numbers)
Tax identification numbers and resale certificates (for trade accounts only)
Order details and communication history
Any other information you choose to provide

Information collected automatically

When you visit the site, we and our service providers collect:

IP address and general geographic location
Browser type and version
Device type and operating system
Pages viewed, time on page, and referral source
Cookies and similar tracking technologies (see our Cookie Policy)

Information from third parties

We may receive information from:

Shipping carriers about delivery status
Payment processors about payment confirmation or fraud flags
Distributors and resellers who submit orders on your behalf
Analytics services that help us understand site performance

3. How we use your information

We use personal information to:

Process and fulfill orders
Communicate about orders, shipping, and returns
Provide customer support
Manage trade accounts and business relationships
Send marketing emails (only if you opt in)
Improve the site and product offerings
Detect and prevent fraud
Comply with legal obligations, including tax and export controls
Enforce our Terms of Service

4. When we share your information

We do not sell your personal information. We share it only with:

Service providers who help us operate the business: payment processors, shipping carriers, hosting providers, email platforms, analytics, customer support tools
Distributors and trade partners when you are their customer and they submit orders through us
Government authorities when required by law, subpoena, or court order
Successor entities in the event of a merger, acquisition, or sale of assets
Professional advisors including attorneys, accountants, and auditors

Each service provider is contractually required to protect your information and use it only for the services they provide to us.

5. Cookies and tracking

We use cookies and similar technologies. See our Cookie Policy for details, including how to opt out.

6. How long we keep your information

We keep personal information as long as needed to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically:

Order records: at least seven years (US tax and business records requirements)
Trade account records: duration of the account plus seven years
Marketing lists: until you unsubscribe, then removed within 30 days
Site analytics: typically 26 months (Google Analytics default)

7. How we protect your information

We use industry-standard technical and organizational measures to protect personal information. Our site uses HTTPS. Payment information is handled by PCI-compliant processors. Trade account credentials are stored using industry-standard encryption. However, no system is completely secure. You are responsible for keeping your account credentials confidential.

8. Your rights

Depending on where you live, you may have the following rights:

Access: request a copy of the personal information we hold about you
Correction: request that we correct inaccurate information
Deletion: request that we delete your information (subject to legal retention requirements)
Opt-out of marketing: unsubscribe from marketing emails at any time using the link in every email
Data portability: request your information in a machine-readable format
Non-discrimination: we will not discriminate against you for exercising these rights

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). See our Your Privacy Choices page for details.

To exercise any right, contact us at privacy@northernapplicators.com. We will verify your identity before responding and reply within the timeframes required by applicable law (typically 30-45 days).

9. Children

This site is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will delete it.

10. International visitors

This site is operated in the United States. If you visit from outside the US, you understand that your information will be transferred to and processed in the US, where privacy laws may be different from those in your country.